The CRG applies a different ISO standard in its laboratories than in its clinical operation, but both are integrated in one electronic quality management system.
In the laboratory – ISO-15189
Already in 2005 the Assisted Reproductive Treatment laboratory (ART) of the CRG – including the andrology and embryology lab – were awarded an ISO-17025 accreditation. This made it a pioneer in Belgium and in Europe.
Later, this standard was converted to ISO-15189, specifically for medical laboratories.
This is the strictest certificate in medical laboratories and for many years has been the standard at the CRG laboratories.
In the clinic – EN-15224
For the clinical part, the CRG opted for the ISO-certificate for healthcare (EN-15224).
This is a translation of the widely known ISO-9001-standard, but specifically for the healthcare sector.
This standard underlines the care process and important aspects for the patient such as:
- clear communication,
- safety of the patient,
- patient satisfaction, and
- risk control.